Do you gift wrap?

We don’t yet have a gift wrapping service but your order will be carefully wrapped in white tissue before being packed in recyclable packaging without using any plastic tape.

When will my order arrive?

We have 2 delivery service classes. First class is Royal Mail track24™ which is delivered the next day, while Track48 will take a day longer. Our warehouse is closed at the weekends. To avoid disappointment please ensure your order is placed by lunchtime on the weekday, at latest by 2pm. For Easter please place your orders on by midnight on Monday 11th to ensure delivery. Thank you

Will you send an invoice?

No, we never send invoices with our order fulfilment. You can download an invoice any time from your account, or just ask any of us to send you an invoice if you didn’t create an account.

Can I send a gift message?

Yes of course! At the checkout there is a box where you can write a message which we print our our branded stationary and include with the items in your parcel. It doesn’t include the sender name and address, so a good idea to add a message if sending to another person without wanting to be anonymous!

Do you ship outside the UK?

No, sorry, this hasn’t been worked out yet. Thanks to the changes introduced by the EU following our departure from the union, but it shouldn’t be impossible and is something we need to work on! Watch this space!

How much do bird eggs weigh?

It depends on the yolk! The praline fillings weigh in at 140g while the salted caramel eggs are 150g for 12 – approximately !